Brand Description
In its 160 years of history, Pol Roger has carved out one of the most flattering reputations in the select circle of the leading Champagne brands. This recognition is the fruit of the firm’s unwavering dedication to two essential values: excellence and independence. Each of the wines which bears our name is treated as an impeccable ambassador of our history. For five generations, the descendants have been equally demanding, remaining loyal to the strategy initiated from the very beginning by the firm’s founder.
Quick Shipping and Professional Packaging
We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are educated to pack your items exactly as per the specifications that we supply. Your items will undergo a thorough inspection and be securely secured prior to being shipped. We ship to thousands of customers each day from multiple countries. This is a sign of our determination to become the largest online retailer worldwide. Both Europe as well as the USA have distribution and warehouse centers.
Please note that orders with more than one item will be given a processing time according to the specific item.
Prior to shipping, our team will perform an exhaustive inspection of the items you purchased. Today, the majority orders will be shipped within 48 hours. The delivery time is estimated to be between three and seven days.
Returns
The stock is constantly changing and cannot be fully controlled by us due to the involvement of several different parties, such as the factory and our warehouse. The actual stock can change at any moment. Please be aware it's possible your order may become unfulfilled when you have placed the order.
Our policy is valid for a period of 30 days. If it's been more 30 days since you purchased your item and we're unable to offer you a full refund or exchange.
You are able to return an item when it's unopened and is in the same condition when you first received it. It must also be in the original packaging.
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