Frequently Asked Questions

Everything you need to know about our premium spirits and delivery service.

How do you ensure the safety of glass bottles during shipping?

We use proprietary, eco-friendly protective packaging specifically designed for fragile items. Each bottle is securely nestled in shock-absorbent materials to ensure it arrives at your doorstep in perfect condition.

Do I need to be present to sign for my delivery?

Yes. By law, all alcohol deliveries require the signature of an adult aged 21 or older. The courier will verify a government-issued ID at the time of delivery.

What is your return policy for food and beverage items?

Due to safety and health regulations, we cannot accept returns on consumable products once they have left our warehouse. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via Apple Pay and Google Pay for your convenience.

Can I track my order once it has been shipped?

Absolutely. Once your order is processed and picked up by our carrier, you will receive an automated email containing a tracking number and a link to monitor your shipment's progress in real-time.

Do you offer international shipping?

Currently, Wooden Cork ships exclusively within the United States. Please note that shipping availability may vary by state due to local liquor laws and regulations.